LogViewPlus Support

LogViewPlus Support

Member since November 2018

Posts
1295
Topics Started
31
Last Active
Aug 2, 2026

Recent Activity

Extremely slow performance on everything
in Features & Suggestions · Last post Apr 28, 2023 at 7:26 PM
6 replies

As an experiment, if you disable both application rendering settings and restart LogViewPlus, does that help?

Is This Logview perpetual license or subscription ?
in Sales & Licensing · Last post Apr 27, 2023 at 9:32 AM

Hi Hong, My apologies for the delay in getting back to you.  Our system flagged this message as spam internally and it has only now been reviewed...

Is it possible to use text filters for "adjacent lines"? As text "AB" has to be found 2 lines above text "CD"
in Help & Support · Last post Apr 23, 2023 at 1:35 PM
2 replies

I took a quick look into implementing the Lag function.  Unfortunately, there are a few technical issues and I don't think it would be a good fit...

Is it possible to group log lines to blocks/groups where I can search in?
in Help & Support · Last post Apr 22, 2023 at 1:45 PM
1 replies

Hi Philer, What I would recommend is creating a merge filter  composed of three different filters: order start, order end and error detection.&nb...

Two questions about viewer
in Help & Support · Last post Apr 18, 2023 at 5:50 PM
13 replies

Glad to hear you found a solution Eric - thanks for letting me know! I am still trying to think of ways to create an ordered list of filters.  I ...

Windows Subsystem for Linux (WSL) Support
in Help & Support · Last post Mar 29, 2023 at 3:10 PM
10 replies

Glad that helped Phanabani.  :)   Let us know if you have any further questions or issues. Toby

SFTP - solely private key usage
in Help & Support · Last post Mar 23, 2023 at 7:10 AM
4 replies

Glad to hear it Matthias - thanks for letting me know!

Kubernetes Logs Support
in Features & Suggestions · Last post Mar 22, 2023 at 7:05 PM
8 replies

Hi Hunter, Thanks for chasing this one.  Full Kubernetes support is something that we would really like to add.   I have just done some...

GUI is very often in an unresponsive state
in Help & Support · Last post Feb 23, 2023 at 10:03 AM
7 replies

Yes - that seems to be the case.  LogViewPlus is resource starved because you are asking it to do a lot of work.  If you are happy with that...

New and how to parse a message
in Configuration & Customization · Last post Feb 22, 2023 at 8:42 AM
5 replies

Glad that helped - thanks for letting me know. Just a quick update to let you know that we have now released LogViewPlus 3.0.11 as a BETA release.&nbs...

How to make a pattern failed is the priority is Unknown
in Help & Support · Last post Feb 18, 2023 at 9:31 AM
3 replies

Glad that helped Laurent. I have just added the documentation on specifier arguments .  That documentation should have been created awhile ago, a...

App Hangs when create a Parse
in Help & Support · Last post Feb 17, 2023 at 1:44 PM
7 replies

Glad that helped.   :) Not sure what the problem could be with the zip file.  Maybe an issue with the download?  Try copying it to...

How to output milliseconds?
in Help & Support · Last post Feb 14, 2023 at 7:33 AM
3 replies

Glad to hear that helped Suaro - thanks for letting me know! Toby

How to use Directory Monitoring
in Help & Support · Last post Feb 8, 2023 at 7:54 AM
3 replies

A directory monitor is simply a rule which determines which files to open automatically.  Specifying an age on a directory monitor helps determin...

Turning off highlighting in text filters
in Help & Support · Last post Feb 7, 2023 at 6:18 AM
3 replies

Glad that helped Tim.   I will look into adding a setting to disable the main text filter highlight.  Thanks for the suggestion! Toby

Sudo start SFTP
in Configuration & Customization · Last post Feb 6, 2023 at 4:57 PM
9 replies

Hi Miguel, Thanks for the SFTP client log.  The "Post login action failed." log line tells us a lot.  It means that you have successfully au...

MySQL DB Connection
in Help & Support · Last post Feb 3, 2023 at 4:12 PM
1 replies

To start, you will need the MySql .Net connector . The version required will depend on your server. LogViewPlus is built with the .Net Framework 4.7.2...

Merge log doesn't stay in focus
in Help & Support · Last post Feb 1, 2023 at 2:18 PM
4 replies

That's an alternate solution.  'Focus on dashboards' is still the default configuration option, but it will no longer be triggered when opening a...

LogViewPlus locks up when old log files are purged from a merged log
in Help & Support · Last post Jan 31, 2023 at 5:23 PM
1 replies

Hi Dennis, I think this might be related to the other issue you raised .  If LogViewPlus is running out of memory and the CPU is running hot, the...

Can only have one defintion for .log
in Configuration & Customization · Last post Jan 30, 2023 at 5:40 PM
1 replies

It would be best to leave the default configuration for *.log.  Instead, you should add a parser configuration according to the full log file nam...